Delivery Policy – Effective January 4, 2025
At Summithato, we are dedicated to delivering your photography gear quickly and securely, so you can start capturing life’s precious moments without delay. Our goal is to provide fast, reliable shipping while ensuring that your cameras, lenses, and accessories arrive in perfect condition.
Order Processing Time
All orders placed with Summithato are processed within 1-2 business days, excluding weekends and holidays. Once your order has been processed, you will receive an email confirmation with tracking details, allowing you to follow the progress of your shipment.
Shipping Methods
We offer several shipping options to meet your needs:
- Standard Shipping: Reliable and cost-effective, delivered within 5-7 business days.
- Expedited Shipping: For quicker delivery, expect your order within 2-3 business days.
- Priority Shipping: Next-day delivery is available for most U.S. locations, ensuring your gear arrives when you need it most.
Delivery times may vary depending on your location and during peak seasons.
Shipping Fees
- Free Standard Shipping on orders over $100.
- For orders under $100, shipping fees will be calculated at checkout based on your location and chosen delivery method.
Shipping Restrictions
Currently, Summithato ships only within the United States. For international shipping inquiries, please contact us at info@summithato.net for assistance.
Damaged or Lost Packages
If your order is damaged or lost in transit, please contact us immediately at info@summithato.net or call (803) 438-9241. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Delivery Delays
While we strive to meet our delivery deadlines, delays may occasionally occur due to weather, holidays, or other unforeseen circumstances. In the event of a delay, we will notify you promptly and work to resolve the situation as quickly as possible.
At Summithato, we are committed to ensuring your order arrives safely and on time. If you have any questions or concerns about your delivery, feel free to contact us at info@summithato.net or call (803) 438-9241.